Custom QR codes
Unique codes for each store, with graphics matching your brand identity, placed at checkouts, fitting rooms, waiting areas and post-purchase moments.
In-Store Feedback
In-store feedback via QR code
We turn physical touchpoints into listening opportunities: QR codes that collect immediate, contextual feedback at the very moment the experience happens.
How it works
From the code on the window to the insight on the dashboard
Contextual micro-surveys
Mobile-optimised dynamic surveys with targeted, relevant questions for each touchpoint: higher completion rates and more pertinent feedback.
Built-in NPS
Native Net Promoter Score methodology: customers are segmented into Promoters, Passives and Detractors, identifying the drivers behind the score.
Promoter conversion
An engagement algorithm automatically spots highly satisfied customers and turns them into online reviewers, amplifying your reputation.
Real-time analytics
Feedback flows immediately into the dashboard, with configurable alerts on critical responses for rapid management intervention.
Customer journey mapping
Strategic QR code placement along the experience reveals friction points and the moments of truth that affect satisfaction.
Optional incentive mechanisms — discounts, contests, loyalty points — increase participation and customer engagement in continuous improvement.
Listen to customers while the experience is still alive
A QR code in the right place is worth more than a thousand surveys sent the next day. We show you how.
Request a demo